What available, reserved and damaged stand for

Want to understand which steps your inventory goes through? Then you're in the right place!

  • There are three different inventory quantities: Available, Reserved or Damaged.

What does it stand for ?

  • Available: number of products that are physically stored at the warehouse and that can be assigned to an order.

🆘 The number can be negative: it means there are not enough products at the warehouse to serve all your orders. In this case, orders won't ship until a restocking is done. Meanwhile, you can split your fulfillment to send the available items first.

  • Reserved: number of products assigned to orders that are not prepared yet.

Flow: You have 10 products available in your inventory and 0 reserved products. After an order containing 1 product is made, you will have 9 available products and 1 reserved product. Once the order is prepared by the warehouse and ready to leave, you will have 9 available products and 0 reserved product in your inventory.

  • Damaged: number of products that are put apart at the warehouse for quality reasons. These quantities cannot be sold. Products can be considered damaged because:
    • The products were received damaged
    • The products were returned damaged by the final customer
    • Manual regulation at the warehouse when stored products are identified as damaged.
    • Products are expired (cosmetics, food).

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